Refund & Return Policy
Harmony Botanica Brews
At Harmony Botanica Brews, we are committed to providing high-quality botanical products. If you are not completely satisfied with your purchase, we are here to help.
Returns
Due to the nature of our products and to maintain the highest standards of quality and hygiene, we only accept returns under certain conditions.
- The product must be unused and in its original packaging.
- Return requests must be made within 7 days of receiving your order.
- Items that have been opened, used, or damaged after delivery may not be eligible for return.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us as soon as possible.
To process the request, we may ask for photos of the product and packaging. Once verified, we will arrange a replacement or refund as appropriate.
Refunds
Once your return request is reviewed and approved, we will notify you about the status of your refund.
- Approved refunds will be processed through the original payment method.
- Please allow several business days for the refund to appear in your account depending on your payment provider.
Non-Returnable Items
The following items are generally not eligible for return:
- Opened or used products
- Products returned after the return period
- Items damaged due to misuse or improper handling
Contact Us
If you have any questions about our Refund & Return Policy or need assistance with a return, please contact us:
Harmony Botanica Brews
Email: support@harmonybotanicabrews.com
Harmony Botanica Brews
Bringing nature’s purity, wellness, and balance to every cup.